Seller tutorial
How to show products in 3D on Smart Store and Coupang
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Marketplaces such as Smart Store and Coupang do not allow external code in product descriptions, so you cannot embed an interactive 3D viewer. For these platforms, EVOVA turns the product 3D into a rotating video. Upload it to the product description or the main video slot to show the product in three dimensions.
Options by platform
- Your own store (Cafe24, Imweb, Godomall and others), brand website or app webview: an interactive 3D viewer that customers can rotate, installed with one line of embed code.
- Marketplaces such as Smart Store and Coupang: upload a rotating 3D video.
Recommended combination
Use a 3D video to attract attention on marketplaces and an interactive 3D viewer on your own store’s product page to help customers decide. Both can be made from the same product 3D.
Based on Home & Shopping deployment data, adding a 3D viewer increased purchase conversion by 29% and reduced returns by 23%, while average dwell time rose from about 3 seconds to 45 seconds. These results are for the interactive viewer.
Cost
Production cost depends on the number of products and the contract terms. Leave us an enquiry and we will send a quote and explain the process. Two years of viewer use are included, and the customer pays round-trip shipping.
More details: https://app.evova.ai/en/business
FAQ
Can I add a 3D viewer to a Smart Store product page?
No. Smart Store and Coupang do not allow external code such as iframes or scripts, so you cannot embed an interactive 3D viewer. EVOVA makes rotating 3D product videos for these platforms instead.
Where can I embed an interactive 3D viewer?
You can embed it with one line of code in your own store (Cafe24, Imweb, Godomall and others), a brand website or an app webview that allows code insertion.